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(Page and line cites are references to the City Ordinances)

Q: How do I register my alarm system?
Q: What is the cost of the alarm registration? 
Q: Who is required to have an alarm permit license?
Q: Where do the registration fees and alarm service fees go?
Q: Are false alarms a problem?
Q: Will I be charged for alarm activations that are not false?
Q: What if my alarm is activated accidentally?
Q: If I disagree with an assessed fine, can I appeal?
Q: Do I have to register my car alarm?
Q: Where do I send my check? Do you accept credit cards?
Q: What will happen if I do not pay the alarm fines?
Q: Can I transfer my alarm registration to another principal or protected premise?  Can I get a permit?
Q: Can my alarm registration be suspended? I've become suspended, how do I reinstate my permit?
Q: What is the effective date for the ordinance? Where can I read or obtain a copy of the ordinance?
Q: I received duplicate alarm invoices at my address; what can I do?
Q: Who can I call if I have additional questions or comments?



Q: How do I register my alarm system?
A: Crywolfservices.com/omahane/

  1. Go to the website, click on ‘Register Online’ and follow the steps OR
  2. Print the Registration form from the website, complete the form, make your check payable to “Omaha False Alarm Reduction Program” or FARP, and deliver by mail to: PO Box 30205 Omaha, NE 68103-1305.

    Once registered, call your security company and provide them with your permit/account number.

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Q: What is the cost of the alarm registration?
A:  Property: $25
     Non-Residential Property: $50

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Q: Who is required to have an alarm permit/license?
A:  Everyone operating an alarm system inside the city limits is required to register their alarm system. City, State, and Federal Government buildings are exempt.

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Q: Where do the registration fees and alarm services go?
A: The fees are used to offset the City’s administrative costs of the program.

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Q: Are false alarms a problem?
A: Yes, they are. The growth of alarm system ownership has resulted in a tremendous amount of false alarms. The response to false alarms has created an additional burden on our law enforcement agencies. Nationwide, approximately 99% or more of all the burglar alarms police respond on are false.

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Q: Will I be charged for alarm activations that are not false?
A: No, you will never be charged for an alarm activation that is not false, this amendment allows charges for false alarms only.

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Q: What if my alarm is activated accidentally?
A: For the first false activations, there is no fine. Additional false activation within a 365 day period will result as follows: False Alarms: 2 and 3 $100, 4 Plus. City, State, and Federal Government buildings are exempt.

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Q: If I disagree with an assessed fine, can I appeal?
A: Yes. If you disagree, the ordinance does have an appeal provision. To appeal a false alarm fee, please visit the website and click on ‘Appeal Guidelines’.

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Q: Do I have to register my car alarm?
A: No, car alarms do not need to be registered.

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Q: Where do I send my check? Do you accept credit cards?
A: The mailing address is: Omaha False Alarm Reduction Program OR FARP
                   PO Box 30205
                   Omaha, NE  68103-1305
     Yes credit cards are accepted through the website.

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Q: What will happen when I do not pay the alarm fines?
A: Failure to pay the alarm fines within 30 days may result in late fees up to $25.00 or more for each invoice.

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Q: Can I transfer my alarm registration to another principal or protected premise? Can I get a refund?
A: No transfers or refunds will be given on termination of any system for any reason.

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Q: Can my alarm registration be suspended? I've become suspended, how do I reinstate my permit?
A: Yes it can be suspended from police response. Some of the reasons are failure to make a timely payment of assessed fees or fines, having more than five false alarms within a 365-day period, or making a false statement of a material fact in the application for registration. If your account has become suspended you will be required to pay all outstanding fees and fines, including any late or returned payment fees, and provide an updated application with a new registration fee.

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Q: What is the effective date for the ordinance? Where can I read or obtain a copy of the ordinance?
A: The alarm ordinance went into effect in October 27, 2009.
     The alarm ordinance is posted online at:
     https://finance.cityofomaha.org/index.php/frequently-asked-questions/18

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Q: I received duplicate alarm invoices at my address; what can I do?
A: If you received a duplicate alarm invoice, please contact (877) 314-1892 so the incorrect invoices can be deleted. If you are directed to a voicemail box, please leave a message with your name, address, phone number and the account/permit numbers that need to be combined or deleted.

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Q: Who can I call if I have additional questions or comments?
A: Crywolf Services- (877) 314-1892, Monday through Friday from 9 a.m. to 5 p.m.

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